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Basic Information
Product Name Cookie Run Sweatshirt
Price $49.05
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Cookie Run Sweatshirt

 
Design and Size Option
- Skater Cookie (Black) / (S,M,L,XL)
- Cherry Cookie (Black) / (S,M,L,XL)
- Zombie Cookie (Grey) / (S,M,L,XL)
- Sorbet Shark Cookie (Light Navy) / (S,M,L,XL)
- I Love Jelly (Brown) / (S,M,L,XL)
- Sandwich Cookie (Ivory) / (S,M,L,XL)
- Cream Unicorn Cookie (Light Purple) / (S,M,L,XL)

* Launching Discount*
Period: Dec. 17, 2020, 14:00 - Dec. 23, 2020, 23:59 (GMT+9)
Availability: 20% off on all items

- Orders will be shipped out in sequential order. In the case of an overload of orders,
please note that shipping may take an 5 extra working days.
- Due to the product's nature, the free gift must also be returned when applying for an exchange/refund.
- Once a design or a design's particular size is sold out, it will not be restocked again.

SPECIAL GIFT
Special gift included for purchases of 2 or more "Cookie Run Daily Collection" apparel:
Cooke Run Eco Bag + Cookie Run: OvenBreak - 3,000 Crystals (for the first 300 customers only).



COOKIE RUN DAILY COLLECTION
Simple designs

Natural colored Cookies are full of personality, has a basic design with comfortable sizing.  
It is a line-up of sweatshirts of comfortable fit that you can wear on a daily basis.
Cookie Run Sweatshirts only uses 100% cotton woven and processed in South Korea.

The material is durable and comfortable to wear.
The neckline, bottom hemline and cuffs are ribbed to prevent overstretching.
The material doesn’t have fleece, making it wearable throughout the year.

Material: 100% Cotton
Fit: Regular
Thickness: Normal (wearable all year round)
Size: S / M / L / XL

 


<SIZE>
Unisex sweatshirt with a regular fit. 




Material 100% Cotton
Size

S (90), M (95), L (100), XL (105)

Country of Origin South Korea
Seller Devsisters Corp.
Caution Before Use

- For the first wash after purchase, use a ph neutral detergent and hand wash with cold water.

- Turning the sweatshirt inside out is recommended. Fabric may be contaminated or damaged if washed partially.

- Do not wring dry the item.

- Wash separately for the first 3 times, as it may release some color.

- When ironing the sweatshirt, cover the printed area with another piece of cloth.

- Excessive use of dryer is not good for the print on the sweatshirt.

- Natural or cold air drying is recommended.

- Due to the nature of process of embroidery, there may be minute errors in the character design expression and this is not a reason for exchange/refund.

Please Read Before Purchase

- Pigmented fabric may have loose threads, scratches and bundles of colored sewing patches. Please understand that this is merely a characteristic of pigmented fabric.

- To reduce shrinkage of cotton fabric the entire fabric has been processed with Tender Tumble Washing, however, there may still be slight shrinkage of the fabric.

- Please wash them separately with ph neutral detergent in cold water to keep them looking new for as long as possible.

Exchange and Returns

- Exchange or refund is only possible for items that have never been worn.

- Exchange or refund is not possible if product, or its packaging or the label has been damaged.

- Once the item has been washed, it cannot be exchanged or returned.

- The customer must bear the cost of return shipping in case of returns due to ‘change of mind’ or change of size.

- Miscellaneous threads, fine fabric scratches, or other parts that can be easily taken care of by the customer, are not considered defective and pose no problem in the use of the product.

- Defective items are processed only within 30 days from the date of receiving the package. Your money with be refunded if our stock is found empty at the time of request for return/exchange.

- When applying for a return or exchange, the free gift must also be returned. Without the free gift, return/exchange applications will not be entertained. On returning a game coupon, you can request for MID.

Payment

We accept the following forms of payment:
 - Credit Card
 - Visa
 - MasterCard
 - American Express
 - Discover
 - PayPal

Shipping

  • Shipping Method : Selected by customer
  • Shipping Area : A Region.
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 5 - 30 days
  • Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges

1. Requirements
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if :
 you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
 the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
  the ordered item is out of stock.

2) We accept return(s) if:
   -you receive a product different from your order; or
   -you receive a defective product.

* Return Instructions
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

* Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
* Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
* Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:
   - you are returning the items just because you changed your mind (on size, color, etc.)
   - you are returning shoes, bags, or any other accessories
   -the products are damaged due to your mishandling
   -your return request is not approved by our staff

The following items are not considered defective:
  • * Items that are originally manufactured without tags or labels
  • * Items with creases that may have been made while shipping
  • * Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

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